PRIVACY POLICY

Last Updated: December 14, 2024

Introduction

Welcome to Owllum.com/Stracent LLC dba Owllum ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our Spiritual Coaching, Reiki, 13th Octave LaHoChi, Akashic Records Reading, and Quantum Healing Hypnosis Technique (QHHT)® services.

By accessing or using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our website or services.

Information We Collect

Personal Information: When you use our website and services, we may collect personal information such as your name, email address, phone number, and billing information when you make a purchase.

Usage Data: We may collect information about your interactions with our website and services, such as your IP address, browser type, operating system, and device information.

Communication Data: If you contact us through email or other communication channels, we may collect information related to that communication, including the content of your messages and your contact details.

Payment Information: If you make a purchase or book our services on or through our website, we may collect payment information, such as credit card numbers or other financial information. Please note that we do not store full credit card numbers on our servers; we use secure third-party payment processors to handle payments.

Session Data: During a Spiritual Coaching, Reiki, 13th Octave LaHoChi, Akashic Records Reading, and Quantum Healing Hypnosis Technique (QHHT)® session, we may collect session notes and recordings for your benefit and our records. We will handle this information with the utmost care and confidentiality.

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: To deliver Spiritual Coaching, Reiki, 13th Octave LaHoChi, Akashic Records Reading, and Quantum Healing Hypnosis Technique (QHHT)® services you request and to fulfill our contractual obligations.

  • Communication: To communicate with you about appointments, updates, and information relevant to our services.

  • Customer Support: To provide customer support and respond to your inquiries or requests.

  • Marketing: With your consent, we may send you promotional materials, newsletters, or information about our services.

  • Analytics: To analyze and improve the quality of our services, understand user behavior, and enhance the user experience.

  • Legal Compliance: To comply with legal obligations and protect our rights and interests.

Information Sharing

We will not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, email service providers, and website hosting.

  • Legal Requirements: We may disclose your information when required by law, regulation, or legal process.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction. In such a case, you will be notified via email or a prominent notice on our website.

Third-Party Links

Our website may contain links to third-party websites or services that are not under our control. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these third parties.

Data Security

We implement reasonable security measures to protect your personal information. However, no data transmission over the Internet is 100% secure. We cannot guarantee the security of your data, and you use our website and services at your own risk.

Your Choices

You have the following choices regarding your information:

Access and Correction: You may access, update, or correct your personal information by contacting us.

  • Deletion: You can request the deletion of your personal information, subject to legal restrictions.

  • Opt-Out: You can opt out of marketing communications and receive promotional emails by following the unsubscribe instructions provided in the emails.

  • Cookies: You can manage cookies and other tracking technologies through your browser settings.

Children's Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect or solicit personal information from individuals under 18. If you are under 18, please do not use our services or provide any personal information to us. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible.

International Visitors

If you are visiting our website or using our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where we or our service providers operate. The data protection laws of the United States or other countries may differ from those in your country of residence. By using our website and services, you consent to the transfer of your information to these locations, and you acknowledge that your information may be subject to the laws of these jurisdictions, including those related to data protection and privacy.

If you have any concerns about the transfer of your data or how your information is handled, please contact us using the information provided in the "Contact Us" section of this Privacy Policy. We will make reasonable efforts to address your concerns and ensure that your data is handled in compliance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other means of communication. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us using the following contact information:

info@owllum.com

(929) 428-9657

Stracent LLC dba Owllum

418 Broadway #4417

Albany, NY 12207, USA

We take your privacy seriously, and we are committed to addressing any concerns or inquiries you may have promptly and responsibly.

Thank you for trusting us with your personal information and for choosing our services. We appreciate the opportunity to serve you and are dedicated to providing a safe and meaningful experience.